Privacy Policy

Last Updated: May 2026

1. Information We Collect

We collect information that you provide directly to us when you book a consultation, fill out a contact form, or interact with our telemedicine platform. This may include:

• Personal Information: Name, email address, phone number, and timezone.
• Medical Information: Chief complaints, medical history, past prescriptions, and consultation notes provided during your interaction with Dr. Bilal Meghreji.
• Payment Data: Payment provider details (processed securely via Stripe or Razorpay; we do not store full credit card numbers).

2. How We Use Your Information

We use the collected information to:

• Provide and manage your telemedicine consultations.
• Generate and issue medical prescriptions.
• Send appointment confirmations, meeting links, and medical advice via email.
• Comply with legal and healthcare regulatory requirements.

3. Data Security and Confidentiality

Your medical records and personal data are treated with strict confidentiality. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet is 100% secure.

4. Video Consultations

Video consultations are conducted via secure, encrypted channels (such as Jitsi Meet). We do not record video consultations unless explicit consent is provided by the patient for medical or training purposes.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us via the Contact Us page.

Disclaimer: This Privacy Policy is provided for informational purposes. Patients are encouraged to review it carefully before utilizing our telemedicine services.